Service Outage for AutoExtract

Incident Report for Zyte

Resolved

This incident has been resolved.

Posted Jan 22, 2021 - 04:20 UTC

The issue has been identified, it is with an external cloud service that we depend upon.

Posted Jan 22, 2021 - 01:08 UTC

We are continuing to investigate this issue.

Posted Jan 21, 2021 - 22:52 UTC

Our Infrastructure Team has detected errors in processing events from the platform, which is causing Service Unavailability for AutoExtract users.

Posted Jan 21, 2021 - 22:51 UTC