Update - We have deployed a permanent fix. We continue to see good success rates for Google search queries for Zyte API. We are closely monitoring the performance.
Jan 22, 2025 - 17:57 UTC
Update - We continue to see good performance for Google search queries for Zyte API after we made the change to enable browser rendering for Google Search requests automatically. We are in the process of deploying a permanent fix that can give us better and optimized results. We will update you on the status of the deployment tomorrow.

SPM does not support JavaScript execution as now required by SERP. Customers are recommended to migrate to Zyte API

Jan 21, 2025 - 16:57 UTC
Update - The performance for SERP continues to be monitored. This issue was triggered by Google who introduced a major change, requiring javascript to view search results. We mitigated the issue by enabling javascript rendering in the backend of our Zyte API product. More details will be provided by email to all affected customers. We are testing a permanent solution and will post an update once a fix is deployed. Next update to be provided on or before Jan 21st.
Jan 20, 2025 - 19:50 UTC
Update - We are testing a permanent fix that is showing better results. We will provide an update soon.
Jan 20, 2025 - 05:48 UTC
Monitoring - We’ve deployed a mitigation and it's now functional. However, success rates remain below expectations and we are working to improve performance.
Jan 18, 2025 - 15:00 UTC
Investigating - We notice an increase in failures for Zyte API queries to some search engines. This issue affects requests that do not involve browser rendering feature. Zyte API requests enabled with browserHtml flag are not affected. We are actively working on the issue.
Jan 16, 2025 - 17:41 UTC
Web Dashboard Operational
90 days ago
99.94 % uptime
Today
Zyte API ? Operational
90 days ago
100.0 % uptime
Today
Zyte API ? Operational
90 days ago
100.0 % uptime
Today
Smart Proxy Manager Operational
90 days ago
99.95 % uptime
Today
Smart Proxy Manager ? Operational
90 days ago
99.91 % uptime
Today
Smart Proxy Manager - Residential ? Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud - Job Execution and Storage Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud - Project Deployment ? Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud - Periodic Job Scheduling ? Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance Hubstorage Jan 27, 2025 13:00-15:00 UTC
We will be undergoing scheduled maintenance during this time.
Posted on Jan 23, 2025 - 15:27 UTC
Past Incidents
Jan 25, 2025

No incidents reported today.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

Unresolved incident: Drop in success rate for search engine queries.

Jan 21, 2025
Jan 20, 2025
Jan 19, 2025

No incidents reported.

Jan 18, 2025
Jan 17, 2025

No incidents reported.

Jan 16, 2025
Completed - The scheduled maintenance has been completed.
Jan 16, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 13:00 UTC
Scheduled - We will be performing some maintenance tasks to upgrade our clusters. During this maintenance window, users might experience a temporary disruption of the service.
Jan 15, 17:15 UTC
Jan 15, 2025
Resolved - This incident has been resolved.
Jan 15, 17:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 21:12 UTC
Investigating - We are observing a degradation of performance for browser-less requests in Zyte API. A subset of browser-less requests currently receiving errors and we are actively working on resolving this issue.
Jan 14, 18:27 UTC
Completed - The scheduled maintenance has been completed.
Jan 15, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 12:00 UTC
Scheduled - We will be conducting maintenance on the IDE, which may result in dropped connections during the maintenance period.
Jan 13, 15:59 UTC
Jan 14, 2025
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.