All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Dashboard Operational
90 days ago
99.96 % uptime
Today
Job execution & data storage Operational
90 days ago
99.97 % uptime
Today
Periodic job scheduling ? Operational
90 days ago
100.0 % uptime
Today
Project Deployment ? Operational
90 days ago
99.96 % uptime
Today
Smart Proxy Manager ? Operational
90 days ago
100.0 % uptime
Today
Portia ? Operational
90 days ago
100.0 % uptime
Today
Zyte Data Extraction ? Operational
90 days ago
99.92 % uptime
Today
Zyte Smart Proxy Manager - Residential ? Operational
90 days ago
100.0 % uptime
Today
Zyte Smart Proxy Manager - Fetch ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Network upgrade affecting Scrapy Cloud, Web Dashboard and Splash Mar 4, 02:00-02:30 UTC
One of our providers has a scheduled router upgrade that can result in intermittent network disconnects. This is expected to have a small impact on the following services: Scrapy Cloud, Web Dashboard, Splash and Driller. We are not expecting any continuous downtime and disconnects can happen sporadically for no longer than 30 minutes. The maintenance is one-time only, and we have created a broader maintenance window because it can affect different nodes at different times. We have taken measures to minimize the impact as much as possible to re-route traffic away from the affected network routes and we will be closely monitoring our services during the maintenance window.
Posted on Mar 1, 17:19 UTC
System Metrics Month Week Day
Zyte Data Extraction average extraction time
Fetching
Past Incidents
Mar 3, 2021
Network upgrade affecting Scrapy Cloud, Web Dashboard and Splash
Completed - The scheduled maintenance has been completed.
Mar 3, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 03:00 UTC
Scheduled - One of our providers has a scheduled router upgrade that can result in intermittent network disconnects. This is expected to have a small impact on the following services: Scrapy Cloud, Web Dashboard, Splash and Driller. We are not expecting any continuous downtime and disconnects can happen sporadically for no longer than 30 minutes. The maintenance is one-time only, and we have created a broader maintenance window because it can affect different nodes at different times. We have taken measures to minimize the impact as much as possible to re-route traffic away from the affected network routes and we will be closely monitoring our services during the maintenance window.
Mar 1, 17:18 UTC
Mar 2, 2021
Dash is unavailable for some users
Resolved - This incident has been resolved.
Mar 2, 06:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 2, 06:08 UTC
Identified - It was related to an unexpected delay in completion of the network maintenance by our provider.
Mar 2, 06:08 UTC
Investigating - Dashboard is currently unreachable for some users. This affects only users that are not already logged in. It also affects job execution. We are working on resolving this issue.
Mar 2, 05:53 UTC
Network upgrade affecting Scrapy Cloud, Web Dashboard and Splash
Completed - The scheduled maintenance has been completed.
Mar 2, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 02:30 UTC
Scheduled - One of our providers has a scheduled router upgrade that can result in intermittent network disconnects. This is expected to have a small impact on the following services: Scrapy Cloud, Web Dashboard, Splash and Driller. We are not expecting any continuous downtime and disconnects can happen sporadically for no longer than 30 minutes. The maintenance is one-time only, and we have created a broader maintenance window because it can affect different nodes at different times. We have taken measures to minimize the impact as much as possible to re-route traffic away from the affected network routes and we will be closely monitoring our services during the maintenance window.
Mar 1, 17:15 UTC
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021
Scrapy Cloud Jobs are not showing in Job Dashboard.
Resolved - This incident has been resolved.
Feb 27, 12:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 27, 10:34 UTC
Investigating - We are currently investigating the issue. The Scrapy Cloud Jobs are not showing in the Job Dashboard under Next Jobs, Running Jobs and Completed Jobs. However, there is no issue in executing periodic jobs and scheduling jobs.
Feb 27, 09:26 UTC
Feb 26, 2021
Zyte dashboard unavailable
Resolved - This incident has been resolved.
Feb 26, 15:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 15:53 UTC
Investigating - We are currently investigating this issue.
Feb 26, 15:32 UTC
Impaired functionality: a very limited subset of pages are failing to render correctly
Resolved - This incident has been resolved.
Feb 26, 13:48 UTC
Investigating - We are currently investigating this issue.
Feb 26, 12:37 UTC
Feb 25, 2021

No incidents reported.

Feb 24, 2021
Smart Proxy Manager maintenance (Starter/Basic/Advanced and C-plans only)
Completed - The scheduled maintenance has been completed.
Feb 24, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 10:00 UTC
Scheduled - We will be undergoing maintenance for our Smart Proxy Manager Starter/Basic/Advanced and C-plans nodes during this time. No downtime is expected, however Smart Proxy Manager Sessions will be lost during this time.
Feb 22, 08:40 UTC
Smart Proxy Manager maintenance (Enterprise plans)
Completed - The scheduled maintenance has been completed.
Feb 24, 11:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 08:05 UTC
Scheduled - We will be undergoing maintenance for our Smart Proxy Manager Enterprise nodes again during this time. No downtime is expected, however Smart Proxy Manager Sessions will be lost during this time.
Feb 24, 08:02 UTC
Feb 23, 2021
Smart Proxy Manager maintenance (Enterprise plans)
Completed - The scheduled maintenance has been completed.
Feb 23, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 10:00 UTC
Scheduled - We will be undergoing maintenance for our Smart Proxy Manager Enterprise nodes during this time. No downtime is expected, however Smart Proxy Manager Sessions will be lost during this time.
Feb 22, 08:38 UTC
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021
Job data unavailable in dashboard and storage API
Resolved - This incident has been resolved.
Feb 20, 20:05 UTC
Monitoring - We have identified a degraded node on the storage cluster, while our engineers work to restore it the production traffic has been switched to a replica.
Feb 20, 18:30 UTC
Update - We are continuing to investigate this issue.
Feb 20, 18:08 UTC
Investigating - We are currently investigating issues with our storage service. When loading the dashboard you might encounter the error loading your job lists: "An error occurred while loading jobs. Try refreshing the page".
Feb 20, 16:53 UTC
Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

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