Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 2026 - 20:09 UTC
Update - We are continuing to work on a fix for this issue.
Oct 28, 2026 - 15:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 28, 2026 - 15:31 UTC
Update - We are continuing to investigate this issue.
Oct 28, 2026 - 15:18 UTC
Investigating - Our web dashboard (app.zyte.com) and Scrapy Cloud Periodic Jobs are currently down. We are working on resolving these issues. This does NOT affect any other product.
Oct 28, 2026 - 15:15 UTC
Web Dashboard Partial Outage
Zyte API Operational
Zyte API Operational
Smart Proxy Manager Operational
Smart Proxy Manager Operational
Smart Proxy Manager - Residential Operational
Scrapy Cloud Partial Outage
Scrapy Cloud - Job Execution and Storage Partial Outage
Scrapy Cloud - Project Deployment Operational
Scrapy Cloud - Periodic Job Scheduling Partial Outage
Support Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 28, 2026

Unresolved incident: Web Dashboard and Periodic Jobs are down.

Oct 27, 2026

Completed - The scheduled maintenance has been completed.
Oct 27, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 01:00 UTC
Scheduled - Please be advised that we have scheduled a maintenance window on October 27 from 01:00 AM UTC to 03:00 PM UTC to perform essential backend infrastructure upgrades.
Expected Impact: During this maintenance window, you may experience intermittent service degradation on app.zyte.com or ScrapyCloud projects. Specifically, some requests may take longer to process than usual or experience temporary timeouts.
Our engineering team will be closely monitoring the system throughout the process to minimize any disruptions.
No action is required on your part. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our infrastructure.

Oct 26, 13:56 UTC

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.