All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Dashboard Operational
90 days ago
99.84 % uptime
Today
Job execution & data storage Operational
90 days ago
99.89 % uptime
Today
Periodic job scheduling ? Operational
90 days ago
99.95 % uptime
Today
Project Deployment ? Operational
90 days ago
99.96 % uptime
Today
Smart Proxy Manager ? Operational
90 days ago
99.13 % uptime
Today
Portia ? Operational
90 days ago
100.0 % uptime
Today
Zyte Data Extraction ? Operational
90 days ago
99.62 % uptime
Today
Zyte Smart Proxy Manager - Residential ? Operational
90 days ago
100.0 % uptime
Today
Zyte Smart Proxy Manager - Fetch ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Zyte Data Extraction average extraction time
Fetching
Past Incidents
Apr 20, 2021

No incidents reported today.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Fetch API Outage
Resolved - This incident has been resolved.
Apr 16, 07:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 07:48 UTC
Investigating - We are currently investigating this issue.
Apr 16, 05:41 UTC
Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021
Zyte Data Extraction Service Degradation
Resolved - We have identified the root cause of the issue and taken steps to mitigate its effect. We consider the incident resolved.
Apr 13, 18:18 UTC
Update - We would like to post another update that we’re still investigating the matter, our team is working on it.
Apr 13, 14:37 UTC
Investigating - We are currently experiencing issues with loading of Datasets (This just affects the Datasets UI, the API is not affected )

We apologize for the inconvenience.
Apr 13, 11:59 UTC
Apr 12, 2021

No incidents reported.

Apr 11, 2021
Issues with Provisioning of new Smart Proxy Manager and Automatic Extraction accounts
Resolved - The issue has been resolved and now the Smart Proxy accounts are being provisioned correctly.
We are really sorry for the inconvenience caused and the delay in fixing the issue.
Apr 11, 04:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 17:47 UTC
Update - We are continuing to investigate this issue.
Apr 10, 12:14 UTC
Update - We are still working on fixing the issue.
Apr 10, 12:13 UTC
Update - We are still working on fixing the issue.
Apr 8, 13:44 UTC
Investigating - We are currently experiencing issues with provisioning of new Smart Proxy Manager and Automatic Extraction accounts. They remain stuck in "Provisioning" state. We are working on fixing the issue.

Sorry for the Inconvenience caused.
Apr 8, 10:48 UTC
Apr 10, 2021
Zyte Data Extraction Service Degradation
Resolved - This issue has been resolved. The root cause was a connection issue between our clusters and a provider. We are closely monitoring to make sure there won't be any recurrence.
Apr 10, 13:53 UTC
Monitoring - Requests to Zyte Data Extraction service were failing between 12:15 - 13:00 UTC. The service has been restored. We are closely monitoring the service.
Apr 10, 13:15 UTC
Smart Proxy Manager Service Outage for C-plans, Starter, Basic and Advanced users
Resolved - This issue has been resolved. We will identify and address the underlying vulnerabilities that caused requests overload which created a domino effect. We deeply regret the impact and delay in restoring the service fully.
Apr 10, 13:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 21:20 UTC
Update - We are continuing to investigate this issue.
Apr 9, 20:40 UTC
Update - We are continuing to investigate this issue.
Apr 9, 19:11 UTC
Investigating - We are currently investigating this issue.
Apr 9, 19:11 UTC
Apr 9, 2021
Apr 8, 2021
Apr 7, 2021
Smart Proxy Manager release 1.48.4 (Starter/Basic/Advanced and C-plans only)
Completed - The scheduled maintenance has been completed.
Apr 7, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 10:00 UTC
Scheduled - We will be undergoing maintenance for our Smart Proxy Manager Starter/Basic/Advanced and C-plans nodes during this time. No downtime is expected, however Smart Proxy Manager Sessions will be lost.
Apr 1, 13:36 UTC
Apr 6, 2021
Smart Proxy Manager release 1.48.4 (Enterprise plans)
Completed - The scheduled maintenance has been completed.
Apr 6, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 10:00 UTC
Scheduled - We will be undergoing maintenance for our Smart Proxy Manager Enterprise nodes during this time. No downtime is expected, however Smart Proxy Manager Sessions will be lost.
Apr 1, 13:33 UTC
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