All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web Dashboard Operational
90 days ago
100.0 % uptime
Today
Zyte Data API Operational
90 days ago
100.0 % uptime
Today
Zyte Data API - Smart Browser Operational
90 days ago
100.0 % uptime
Today
Smart Proxy Manager Operational
90 days ago
100.0 % uptime
Today
Smart Proxy Manager ? Operational
90 days ago
100.0 % uptime
Today
Smart Proxy Manager - Residential ? Operational
90 days ago
100.0 % uptime
Today
Smart Proxy Manager - Fetch ? Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud - Job Execution and Storage Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud - Project Deployment ? Operational
90 days ago
100.0 % uptime
Today
Scrapy Cloud - Periodic Job Scheduling ? Operational
90 days ago
100.0 % uptime
Today
Zyte Data Extraction ? Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Zyte Data Extraction average extraction time
Fetching
Past Incidents
Nov 27, 2022

No incidents reported today.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022
Smart Proxy Manager Maintenance (Starter/Basic/Advanced and C-plans only)
Completed - The scheduled maintenance has been completed.
Nov 24, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 10:00 UTC
Update - We will be undergoing a minor maintenance for our Smart Proxy Manager Starter/Basic/Advanced and C-plan nodes. Users of Smart Proxy Manager Sessions might experience some short stream of "Bad Session ID” errors. Smart Proxy Manager users might also experience "No available proxies".
Nov 24, 10:00 UTC
Scheduled - We will be undergoing a minor maintenance for our Smart Proxy Manager Starter/Basic/Advanced and C-plan nodes. Users of Smart Proxy Manager Sessions might experience some short stream of "Bad Session ID” errors. Smart Proxy Manager users might also experience "No available proxies".
Nov 22, 18:15 UTC
Nov 23, 2022

No incidents reported.

Nov 22, 2022
Smart Proxy Manager Maintenance (Enterprise plans)
Completed - The scheduled maintenance has been completed.
Nov 22, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 10:00 UTC
Scheduled - We will be undergoing maintenance for our Smart Proxy Manager Enterprise nodes. Users of Smart Proxy Manager Sessions might experience some short stream of "Bad Session ID” errors. Smart Proxy Manager users might also experience "No available proxies" for up to 5 minutes
Nov 16, 12:19 UTC
Nov 21, 2022
Smart Proxy Manager Maintenance (Starter/Basic/Advanced, C-plans and some Enterprise users)
Completed - The scheduled maintenance has been completed.
Nov 21, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 11:00 UTC
Scheduled - Maintenance required to fix a regressive bug where Smart Proxy Manager may introduce an extra content-length header during HTTP POST requests received from customers, resulting into HTTP 400 responses.

Users of Smart Proxy Manager Sessions might experience some short stream of "Bad Session ID” errors. Smart Proxy Manager users might also experience "No available proxies" for up to 5 minutes
Nov 21, 10:00 UTC
Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022
Smart Proxy Manager Maintenance (Starter/Basic/Advanced and C-plans only)
Completed - The scheduled maintenance has been completed.
Nov 17, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 10:02 UTC
Scheduled - We will be undergoing maintenance for our Smart Proxy Manager Starter/Basic/Advanced and C-plan nodes. Users of Smart Proxy Manager Sessions might experience some short stream of "Bad Session ID” errors. Smart Proxy Manager users might also experience "No available proxies".
Nov 16, 12:17 UTC
Nov 16, 2022
Performance Degradation in Smart Proxy Manager.
Resolved - The incident has been resolved and no customers are currently experiencing errors due to proxy availability for the wrong reasons. Our investigation yielded that some of our processing instances might have gotten into an inconsistent proxy allocation state due to a networking outage, external to us. We continue to work on improving your customer experience.
Nov 16, 11:51 UTC
Update - The fix which we implemented is showing better results. To be on the safer side, We are continuing to monitor for any further issues.
Nov 15, 21:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 15:35 UTC
Investigating - Some customers may face errors like 'No available proxies to fulfill request' . We have currently identified the problem and working to fix the issue.

Apologies for the inconvenience caused due to the errors.
Nov 15, 09:50 UTC
Nov 15, 2022
Nov 14, 2022

No incidents reported.

Nov 13, 2022

No incidents reported.

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