We are currently investigating an issue wherein jobs are staying in “stopping” state and not freeing up the units. This can affect the scheduling of subsequent jobs in Scrapy Cloud because the consumed units are not getting freed.

Incident Report for Zyte

Resolved

This incident has been resolved.
Posted Nov 01, 2023 - 17:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 26, 2023 - 19:46 UTC

Identified

The issue has been identified and we are currently working on a solution
Posted Oct 26, 2023 - 14:58 UTC

Update

We are continuing to investigate this issue.
Posted Oct 25, 2023 - 18:19 UTC

Update

We are continuing to investigate this issue.
Posted Oct 25, 2023 - 18:15 UTC

Investigating

We are currently investigating this issue.
Posted Oct 25, 2023 - 17:41 UTC
This incident affected: Scrapy Cloud (Scrapy Cloud - Job Execution and Storage).