Crawlera Service Outage for C-plans, Starter, Basic and Advanced users

Incident Report for Zyte

Resolved

This incident has been resolved.

Posted Dec 02, 2020 - 20:07 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 02, 2020 - 16:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 02, 2020 - 16:18 UTC

Investigating

We recently resolved a major outage on our Crawlera servers, but some users are still reporting failures, so we're keeping the investigation going.

Posted Dec 02, 2020 - 15:50 UTC

This incident affected: Smart Proxy Manager (Smart Proxy Manager).