Delay in provisioning of accounts in Zyte API

Incident Report for Zyte

Resolved

This incident has been resolved.
Posted Aug 11, 2025 - 09:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 10, 2025 - 21:50 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 10, 2025 - 21:50 UTC

Update

We are continuing to investigate this issue.
Posted Aug 10, 2025 - 20:00 UTC

Investigating

We are currently experiencing issues provisioning Zyte API accounts. This incident does NOT affect the Zyte API service.
Posted Aug 10, 2025 - 19:59 UTC
This incident affected: Zyte API (Zyte API).