Issues with new signup for Smart Proxy Manager and Automatic Extraction

Incident Report for Zyte

Resolved

This incident has been resolved.
Posted Apr 19, 2023 - 21:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 19, 2023 - 17:03 UTC

Investigating

We are currently experiencing issues with new signups for Smart Proxy Manager and Automatic Extraction. They remain stuck in the "Preparing Checkout" state and we are currently investigating the issue.
Posted Apr 19, 2023 - 15:26 UTC
This incident affected: Web Dashboard.