Autoextract API is suffering from constant restarts of a subset of its render farm

Incident Report for Zyte

Resolved

This incident has been resolved.
Posted Nov 29, 2020 - 02:05 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 29, 2020 - 00:53 UTC

Monitoring

The service is healthy and stable for everyone after tuning rendering parameters for the offending domain.
Posted Nov 29, 2020 - 00:52 UTC

Identified

We have identified the problematic domain and have implemented a temporary measure to reduce its impact.
Posted Nov 29, 2020 - 00:22 UTC

Investigating

We identified a drop of 20% on our render capacity. It affects certain url domains only and we are working to identify the root cause at the moment.
Posted Nov 28, 2020 - 21:00 UTC
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