Smart Proxy Manager Service Outage for C-plans, Starter, Basic and Advanced users

Incident Report for Zyte

Resolved

This incident has been resolved.

Posted Sep 25, 2021 - 19:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 25, 2021 - 15:49 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 25, 2021 - 14:15 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 25, 2021 - 11:01 UTC

Identified

We have identified the issue and we're working on a fix to restore the service.

Posted Sep 25, 2021 - 08:02 UTC

Update

We are continuing to investigate this issue.

Posted Sep 25, 2021 - 06:05 UTC

Investigating

We are currently investigating an issue that is affecting the aforementioned Smart Proxy Manager plans.

Posted Sep 24, 2021 - 23:43 UTC

This incident affected: Smart Proxy Manager (Smart Proxy Manager).